To make an exclusive Hire Soft Play Party Booking, you can book your
preferred date and time slot on our website bigonbouncingparties.co.uk via our online booking system. You will be required at this point to pay £100 deposit which is non-refundable and non-transferable. Once your booking has been placed, you will automatically be emailed a Booking Form. We ask that the booking form is returned to us within 5 working days to info@bigonbouncingparties.co.uk. If you have any questions at all, at any point during the booking process, please do not hesitate to contact us.
We recommend a maximum of 30 Children allowed for an Exclusive Hire Birthday Party. Adults are welcome to attend the play centre and we prefer all adults do attend the Party for the supervision of their Child/Children. If you have chosen Option 1 for your party, all adults will need to leave the play area when the Children go to the Party Room for Food.
We do not allow any guests to return to the play area once they have left to go to the Party Room.
The Hirer is able to supply Balloons, which will be restricted to our Party Room; however the hirer will need to take these with them at the end of the party time. All balloons need to be supplied to us already inflated, with no confetti, glitter or similar inside them. We ask that there are no party poppers, streamers or piñatas. We do not allow decorations on the walls of the party room as this can cause damage.
Our Party Room is upstairs away from the main Soft play area, if you have any guests that would find using/or unable to use the stairs please advise us at the time of booking and we can organise your Party Room downstairs for you.
You are welcome to bring a Birthday Cake, we will supply you with an Allergen Form to complete before your Party date. You are able to sing ‘Happy Birthday’ the cake then can be cut and wrapped ready for guests to take home. Your Birthday Cake is not eaten on our Premises.
- No Food or drinks to be taken into the Play area.
- Free Parking for 11 cars (these spaces are unable to be pre-booked) with a Public Car Park across the road with free parking up to two hours. We do not guarantee Parking spaces at our Soft Play Centre for any Guests.
- Toilets and Baby Changing. Disabled facilities.
- Buggy Parking available, no Buggies to be taken into the Food or Play area. No Car Seats to be placed on any tables in our Cafe area.
- Please can you ensure you arrive as close to your start time as possible. Each Party will need to finish on time to allow for additional cleaning along side our extensive opening and closing cleaning schedules. We do not allow the hirer or their guests into our Soft Play centre until the start time of their Soft Play Party.
- Children must be accompanied and supervised by a responsible Adult/Guardian at all times.
- Strictly No Nuts or Seeds to be bought into our Building of any sort.
- We operate a no smoking, vaping and Alcohol policy on and outside our premises for all customers